Pre-order Policy

Preorder means that the product is not currently in stock and you must place your order as normal if you'd like to secure your size before the item sells out.

Demand can be very high on certain items and can frequently sell out completely during the pre-order process before the stock even physically arrives. Pre-orders for the certain styles, jewelry and at times back in stock items can take 5-7 weeks based on demand and account for production time from the brand.

Most products have a turn around time of a maximum of two weeks. Handbags, jewelry and accessories have a processing time of 7-14 days. Please note that delays may occur and are not guaranteed during the holidays.

For special occasion dresses like gowns and bridal dresses, we recommend ordering 2-4 months in advance to avoid any delays. Axariya's Closet is not held liable for any delays when placing an order on a pre-order item as the designers are creating the item for you specifically.

To purchase an item for pre-order, you may add your desired item to your shopping cart and check out as normal. We do not accept cancellations of pre-order items, as they're ordered specifically for you. All items are final sale.

In an event where the special occasion items are no longer required, a store credit will be issued. Please take special care when you're placing your order.

Please note, if you order a pre-order item with other non pre-order items, this will delay the arrival of your order. Please place your pre-order item order separately in an attempt to avoid any unnecessary delays.